Never lose a lead to slow follow-up again.

Every Alberta service business we've worked with has the same leaky bucket: the lead comes in, but the follow-up doesn't. You're on a roof, under a sink, on a job site — and by the time you check your phone at 6pm, the plumber, electrician, or landscaper who answered in five minutes has already booked the job. Studies out of Harvard Business Review put the drop in lead conversion at over 80% once you're past that five-minute window. We've seen it in the wild for years.

MyBBFF's automation stack closes that gap without asking you to change how you work. When a call goes unanswered, a text goes out within seconds — in your voice, with your business name — asking the caller what they need and offering to book them in. When someone fills in a form on your website, they get an instant reply, a confirmation, and a next step. When a job is marked complete, an automated review request goes out over SMS at the moment your customer is happiest — which is why our clients consistently outrank competitors on Google Business Profile ratings.

We don't hand you a Zapier account and say good luck. Every automation is set up, tested, and maintained by MyBBFF as part of your retainer, alongside your website maintenance. Copy is tuned to your industry. Trigger timing is adjusted as we learn how your customers respond. When something breaks, we fix it before you notice.

A quick reality check: this is automation, not AI cosplay. Your leads never speak to a chatbot pretending to be you. They get a short, human-sounding text that buys you time until you can call back — which is exactly the difference between winning and losing that job. Curious how it fits with the rest of the system? Read how we work or our Alberta guide.

Ready to stop losing leads to slow follow-up? Book a free 15-minute call and we'll map out what to automate first.